Insurance
Automated Claims Processing
Regional Insurance Provider
-70%
Processing Time
Reduced from 5-7 days to 1-2 days
85%
Accuracy
Automated extraction accuracy
$3M
Cost Savings
Annual operational cost reduction
10K+
Volume
Claims processed per month
The Challenge
Manual claims processing was slow, error-prone, and costly. Processing a single claim took 5-7 days on average, leading to poor customer satisfaction and high operational costs.
Our Solution
We implemented an AI-powered claims automation system using document intelligence, NLP, and workflow automation. The system extracts information from claims documents, validates data, detects anomalies, and routes claims through appropriate workflows with minimal human intervention.
Technology Stack
PythonOpenAI GPT-4Azure Document IntelligenceMongoDBDocker
Project Timeline
5 months from pilot to full deployment
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